Web requests can be executed as BSP applications in a Web browser. The following fugure illustrates the business transaction described above: If a Web request is relevant for billing, the corresponding line items for the payment processing can be forwarded to SAP Financials. Access to the request data – as for the requester - is via a request category view.
The transaction and request can by checked, changed and approved by a processor in the CRM transaction processing. The transaction-related data (such as business partner, processor determination, product, and so on) is managed in the transaction, whilst the request-specific XML-based data are linked to the transaction as a request. The submitted request generates a transaction with the attribute Web request in the CRM system. The requester calls the Web request form intended for this, enters their specific data, and then sends the filled-in request back to the CRM system. A requester can request a specific service in a Web browser using the Internet.
Perspective: Composite Application ServicesĮnabling Application-to-Application ProcessesĪ Web-based CRM Service is supported when Web requests are used. Interactive Forms Based on Adobe Software Hint: An X in column * indicates the recommended UI technologies for new applications.ĭeveloping, Configuring and Adapting Applications The following table gives you an overview which tool can be used for the different technologies and to which IT scenario and installable software unit it belongs.
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